About us

The national body for home improvement agencies

Meet the team

Main switchboard – 08458 645210

Andy Chaplin, Director – 07540 122662

Linda Eyres, PA to the Director and Administrator – 08458 645207

Operational Support Team

Shaun Robinson, Operational Support Team Manager – 08458 645211 or 07814 030077

Francis Philippa, Development Consultant (West) – 0117 9728819 or 07764 655175

Roy McNally, Development Consultant (North) – 07525 905384

Douglas Stem, Development Consultant (South) – 01305 821796 or 07989 554078

Alyson Barnes , Quality Mark Manager – 07860 410777

To find out which is the consultant for your area, please download the following map.

Training and Events

Chris Pratt, Advisory & Professional Development Manager, 0845 864 5201 or 07525 905211

Communications and Policy Team,

Jim Johnstone , Head of Communications and Policy - 08458 645209

Lauren Sadler, Communications and Policy Manager - 08458 645131 or 07590 961782

Natalie Williamson , Communications Officer –  0845 864 5215

Mike Lunn , Hardship Fund Coordinator -  08458 645205

Victoria Dewsnap, Customer Services Officer - 0845 864 5215

Handyperson Coordinator

Keith Williams, hosted by Newham Home Improvement Agency (London) - 0208 430 2000 ext. 40811

For any other Handyperson enquiries, please contact foundations@cel.co.uk or call 0845 864 5215