About us

The national body for home improvement agencies

Meet the team

Main switchboard – 08458 645210

Steve Malone, Director – 08458 645212

Linda Eyres, PA to the Director and Administrator – 08458 645207

Operational Support Team

Shaun Robinson, Operational Support Team Manager – 08458 645211 or 07814 030077

Eric Laverick, Development Consultant (East) – 0115 9348464 or 07971 986806

Francis Philippa, Development Consultant (West) – 0117 9728819 or 07764 655175

Roy McNally, Development Consultant (North) – 07525 905384

Douglas Stem, Development Consultant (South) – 01305 821796 or 07989 554078

Alyson Barnes , Quality Mark Manager – 07860 410777

To find out which is the consultant for your area, please download the following map.

Training and Events Team

Gordon Hinchcliffe, Training Manager – 08458 645203

Katie Bishop, Training Support Administrator – 08458 645205

Lynne Bonnett, Communications Executive – 08458 645208

Communications and Policy Team

Malcolm Ramsay, Communications, Research and Policy Manager – 08458 645209

Lisa Dale, Senior Policy Adviser – 08458 645214

Natalie Williamson, Policy and Research Assistant – 08458 645215

Joe Wilson, Editor – 08458 645158

Laura Hunter , Communications Assistant - 08458 645206

Geoff Soutter, Data Analyst – 08458 645202