HIA and HP Awards 2015

HIA and HP Awards 2015

This year's HIA and HP Awards have again recognised excellence across a wide range of housing support services. Read more about the winners and commended agencies.


Home Adaptations Exemplars

Home Adaptations Exemplars

A set of new ‘Cameos’ published by Care & Repair England describe inspiring local examples of cutting edge delivery of home adaptations. 

What is a home improvement agency (HIA)?

What is a home improvement agency (HIA)?

Not sure what HIAs are and why they are an essential part of integrated care? Watch this short video

Integration Toolkit

Integration Toolkit

Visit our Better Care Fund page for a range of BCF resources, including our Housing, Health and Care Integration toolkit.

HIA Case Manager

HIA Case Manager

Online demo and latest updates available, plus find out about all the modules available. Read more

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Latest news

  • TrustMark offers more protection to consumers with Alternative Dispute Resolution image

    TrustMark offers more protection to consumers with Alternative Dispute Resolution

    28 July - The Chartered Trading Standards Institute (CTSI) has officially approved TrustMark, the only Government-endorsed scheme for all trades in and around the home, as a certified Alternative Dispute Resolution (ADR) Provider. Read more
  • Annual Fuel Poverty Statistics report 2015

    24 July - This report published by the Department of Energy and Climate Change provides a comprehensive view of the latest statistical trends and analysis of fuel poverty in England. Read more
  • One in five people in their sixties ‘future proofing’ their homes

    17 July - A fifth of people aged 60-69 are making adaptations to their homes to make them suitable for their needs as they age, new research has revealed. Read more
  • Budget 2015 - Key points for HIAs

    9 July - This briefing highlights some of the key points included in the budget announced yesterday, that may be relevant to Home Improvement Agencies. Read more

HIA sector news

  • Foundations response to 'Safely Home' report image

    Foundations response to 'Safely Home' report

    A new report launched today (21 July) by Healthwatch England – ‘Safely Home: What happens when people leave hospitals and care settings?’ – brings together 3,230 stories and pieces of evidence, revealing both the human and financial cost of getting the discharge process wrong. Read more
  • Supporting independent decision making by older people

    Good quality, impartial information and advice plays a critical role in enabling older people to make informed decisions about their later life housing and care. Read more
  • A new model of care centred around Home Improvement Agencies

    David Herring, formerly Head of Housing and Development at Papworth Trust, makes the case for HIAs to be supported and encouraged to grow. He argues that HIAs are very adept at achieving a lot with very little support - in other words, they represent good value for money; what they need now is some freedom to act, a reduction in red tape and the decision makers to understand the key role they can play. Read more

Hot topics

Better Care Fund - explore the changes brought by the Better Care Fund


Adaptations and DFGs - find the latest best practice and allocation details


Dementia - discover all the latest information


Energy - all the latest information on ECO and Green Deal





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