Scottish/English Borders HIA & Care & Repair Meeting

Date: 22nd November 2017

Venue: Newcastle City Council, Civic Centre, Newcastle upon Tyne, NE1 8QH

Time: 11am - 3pm

Draft agenda (subject to change)

11:00 Welcome & Introductions

11:05 Agency Roundup (5 minutes from each representative to update the group on recent activity)

12:10 Care & Repair Scotland Update

12:20 Foundations Update

12:30 Lunch

13:15 Quality Assurance – Quality Mark, TrustMark, Advice Quality Standard.

The re-launch of Foundations Quality Mark with AQS in November 2017 brings some exciting opportunities, including a solutions to provide your agency with a turn-key solution to quality check your contractors with a unique partnership between TrustMark and Trading Standards, at no cost to the HIA care & Repair agency.

13:45 HIA / Care & Repair Training Opportunities

14:00 Commercialising Your Service – How to increase revenue from the able-to-pay market?

15:00 Close

To confirm attendance, please email Roy McNally.