The Future HIA - 2008 & 2009 guides
The Ministry of Housing, Communities & Local Government (formerly DCLG) commissioned a project from Foundations to set out what clients and commissioners can expect of home improvement agency services in the future, and indicate how home improvement agencies should respond to the changing environment. Separate reports focus on:
funding for repairs and adaptations ('Lending some comfort')
advice, information, signposting and advocacy ('Support for choice')
connecting with health and care
handyperson services, and
major adaptations ('Adapting for a lifetime')
Each report provides examples of good practice from within and beyond the sector and considers how the sector can achieve real growth and development.
The report overview, published by DCLG in September 2008, summarises the main findings of the Future HIA project.