The Foundations Quality Mark for home improvement agencies is a comprehensive service assessment process. At its heart it has a core module which mirrors the Supporting People Quality Assessment Framework service objectives for home improvement agencies.
To gain the Quality Mark, home improvement agencies must reach the minimum standard for the core module, plus at least one of five optional modules.
Funding for repairs and adaptations
Support for choice
Connecting with health and care
Handyperson services
Major adaptations
The Quality Mark is comprehensive and flexible, and is awarded for three years. It has three levels of pass (A to C) and is based on the HIA self-assessment, which must be evidenced during our validation visit.
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