To work effectively with health and social care commissioners, home improvement agencies have to understand commissioners' objectives and how their skills can help deliver the outcomes commissioners require.
Home improvement agencies need to be able to evidence the benefits of their services to the health and care sector and develop effective partnerships. Effective partnerships with health and care commissioners can deliver dividends to home improvement agencies, opening up new funding possibilities, and presenting opportunities to deliver a greater range of services to clients.
This module will look at how far home improvement agencies have come in engaging with health and care, and what more needs to be done to promote services to commissioners.
Areas covered in this module are:
Developing services related to health and social care objectives
How services are being developed
Developing partnerships with commissioners
Depth and breadth of services
Home safety and falls prevention
Hospital discharge
Reducing fuel poverty
Assistive technology
Equipment and minor adaptations
Personalisation
Choice and independence
Advocacy and brokerage
Support for 'high-needs' clients
Evidencing outcomes and promoting services
Evidencing and marketing services
Performance benchmarking (this is optional).
An overview form is available as a PDF download here.
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