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What we do

We’re Foundations, the National Body for Home Improvement Agencies.

We are contracted by the Department of Levelling Up, Housing and Communities to oversee a national network of nearly 200 Home Improvement Agencies (HIAs) and handyperson providers across the country.

Have a look at some of our latest work and publications.


Featured Supplier

As a future proofed alternative to traditional stairlifts, Stiltz Homelifts allow residents and tenants with restricted mobility to continue living safely and independently for longer in their existing multi-level properties.

Need help to make adaptations to your own home?

As the National Body for Home Improvement Agencies Foundations provides a directory of local Home Improvement Agencies and a website to check how well your home meets your needs.

If you or someone you live with has a disability and is looking for help, these websites will help you to find where you can get help locally.

They also offer information about how to make your home safe and help you to find out if you are eligible for funding support from your local council.

If you require support accessing or using the websites or would like to know more you can contact us on: 0300 124 0315

You can also email us: [email protected]

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AdaptMyHome allows you to check how well your home supports your needs, and whether you could benefit from some adaptations to help you stay safe and independent.

A lady with grey hair sat in her house by a radiator looking out the window

Need help with repairs or adaptations to your home? Visit this website to find your nearest Home Improvement Agency and details about how to get in touch.

Explore our upcoming events and training

Training, DFG

DFG Basics – Rules and Regulations

This course gives a practical introduction to Disabled Facilities Grants, including an overview of the rules and regulations, how to make them work in practice and tips for handling those tricky cases.
Date: 2pm - 4:30pm
Location: Zoom
Meeting, DFG, HIA

East of England HIA Regional Manager Network Meeting

The purpose of the meeting is to establish the interest in setting up a regular regional HIA Managers meeting for the East of England.
Date: 7th September 2022
Location: Online

Welfare Benefits Training

With more people claiming benefits than ever before and people interacting with the benefits system who have never had contact with it, providing the right advice has never been more crucial.
Date: 8 September 2022, 10am - 1pm
Location: Online
Meeting, Caseworker, DFG, HIA

Foundations Network Meeting for Caseworkers

In this meeting we will be covering what the new guidance means for Caseworkers and answering any questions you might have.
Date: 8th September 2022
Location: Online
Training, DFG

Specialist Occupational Therapist DFG Basics – Rules and Regulations

Foundations specialist training course provides Occupational Therapists with a practical introduction to Disabled Facilities Grants, how to make them work in practice and tips for handling those tricky cases.
Date: 12 September 2022
Location: Microsoft Teams
Training, HHSRS


This course is designed to provide delegates with a thorough understanding of the principles and process behind the Housing Health and Safety Rating System (HHSRS).
Date: 14 September, 2PM - 3:30PM
Location: Zoom
Roadshow, DFG

DFG Champions Roadshow 2022: Leeds

DFG Champions Roadshows 2022, Leeds Marriott Hotel, Leeds.
Date: 14 September 2022
Location: Leeds Marriott Hotel, 4 Boar Lane, Leeds, England, LS1 6ET
Training, DFG

DFG Basics – Rules and Regulations

Foundations DFG Basics course will give you a better understanding when and how to use discretion, provide ideas to improve delivery systems and help you learn about common misunderstandings.
Date: 15 September 2022
Location: Microsoft Teams


Foundations offers a range of training courses and CPD sessions aimed mainly at caseworkers and technical staff. The courses are updated regularly, and we respond to national legislative changes to ensure they meet the needs of the sector. We offer both offline and online training sessions as well as our always-popular FREE DFG Training.

We are always willing to put on new courses if the demand is there so if you have a particular need, please let us know and we will see what we can do.

> Find out more about our training opportunities. 

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Foundations Case Manager

Man with glasses using a tablet and smiling

Foundations Case Manager (FCM) is a versatile, web-based, case management solution that can be embedded within your day-to-day working processes, whether utilised partially or fully FCM can help improve overall time scales and ensure data recording & reporting needs are met.

The system incorporates any number of core workflow processes with custom fields, case actions, appointment booking/handling and management, document management and report creation/generation within a permission controlled environment.

Foundations Case Manager allows users to choose a unique package of the core system and additional modules, allowing bespoke and unique case management solutions for a wide range of organisations and services.

Foundations Independent Living Trust

We operate as part of Foundations, supporting case workers to find the right funding for their clients.

Through distribution of Corporate Social Responsibility and charity funds to HIAs, we enable caseworkers to provide a range of invaluable support measures to older and vulnerable people to help them live with dignity in their own homes.

This funding can help you to deliver a fast and effective service by assessing customer need and carrying out the necessary work.

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