DFG Learning and Innovation Club - Paul's Blog
Like London buses, you wait for a home adaptations good practice guide and three come along at the same time. Our very own DFG Quality Standard was followed by the Centre for Ageing Better’s “Adapting for Ageing”. Then last week the Equalities and Human Rights Commission (EHRC) published their Toolkits for Local Authorities.
One thing they all have in common is a recognition that understanding your performance through data is a key part of service improvement. I think there’s a common misconception that the administration of Disabled Facilities Grants is fairly consistent across the country with only minor variations in costs and timescales – but the data tells a very different story. Despite all Local Authorities working to the same legislation and regulations, the difference between the best and worst performers is significant.
One of the main issues is that comparable data is hard to find – which is exactly why we set up DFG Analytics and why EHRC suggest you try it. Out of the box it gives you access to a wide range of spend and performance data, but it’s when you start adding your own figures that it really comes into its own. You can quickly assess whether you’re good, bad or indifferent across a range of measures and target areas for improvement.
To support that improvement, we run Learning and Innovation clubs. As the name suggests, they’re all about learning from other members and developing innovative new approaches with support from Foundations and our partners Intel4Housing.
The next Learning and Innovation club is in London on Thursday 22 November – if you’re interested in finding out more about DFG Analytics and how it can help to improve your service we do have some complementary places available – please email us at firstname.lastname@example.org to register your interest.