Foundations Case Manager - Helping those working from home
We know that all our customers provide vital services to their clients – services that must continue through thick and thin. Admittedly 2020 has been a rather thick year with the addition of COVID-19.
Throughout the pandemic, we know how much you and your teams have relied on Foundations Case Manager, to help you provide seamless services, regardless of where you are working, whether it be from home, out in the field or still in the office. Foundations are proud to work alongside you.
In March we offered extra support through the crisis by extending licences at no extra cost, to help with a potential increase in workload. At Foundations, we wanted to ensure that you had and still have the right tools and support available to keep you going through what has probably been one of the most stressful times.
For those of you who do not use Foundations Case Manager, we hope that you have been supported throughout this time and beyond.
How does Case Manager help those working from home?
Foundations Case Manager makes it easy to:
- Store and share data securely
- Assign and reassign cases to cope with absences and holidays
- Automate communications to keep everyone up to date with progress
- See what stage each case is at, and what needs doing via customisable dashboards
- Collate and report key information
These features are helping our customers to support their clients no matter where they’re working.
Because all the data is stored securely in the cloud, customers don’t need access to paper files and didn’t need to take sensitive data home from their workplace.
Caseworkers can work from their home PCs, tablets, or even smartphones, as their data is accessed via secure logins from any compatible device.
Please feel free to share this blog with your organisation, colleagues and sector.
The Foundations Case Manager Team are always happy to provide demonstrations of the software should you wish to see it.