DFG Process

These pages bring together a range of resources that support the DFG process. While the aim should always be to provide a person-centred service there are elements of the process that can be streamlined to maximise the time you have to support your clients.

From the initial contact right the way through to completion and beyond we have pulled together a range of tools and templates that can help you to make your process much more efficient and effective.

Contact us if you have tools to share or if you have any other problems we could help with.

Staffing Levels

In 2019 we surveyed local authorities to see how many people are involved in the processing of DFGs. We compared the number of staff to spend, use of Home Improvement Agencies, the Regulatory Reform Order and the level of fees charges. Check out our report to see how you measure up.

DFG Structures and Staffing

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