Join Foundations on Tuesday 20 May for a special edition of Foundations LIVE where we will go through the questions for this year’s DELTA return and show you how we use the data for the DFG Scorecards.
Supporting Home Improvements, Repairs, and Adaptations
Practical tools, expert advice, and tailored training for home improvement agencies, local authorities, and occupational therapists.
Helping You Deliver Essential Services
The work of home improvement agencies, local authorities, and occupational therapists is vital in enabling people to live safely and independently in their homes. Yet, the demands of delivering timely, effective repairs and adaptations often come with unique challenges:
- Balancing rising demand with limited budgets and resources
- Navigating complex processes like DFGs and technical repair projects
- Ensuring adaptations and repairs meet both personal needs and regulatory standards
- Finding ways to improve efficiency without compromising on quality
At Foundations, we understand these challenges. That’s why we provide practical solutions designed to help you deliver better outcomes for the people you support. Whether you’re streamlining your processes, managing a technical case, or seeking training for your team, we’re here to help.
National Body for HIAs and DFGs
In our role as the national body for home improvement agencies and adaptations, funded by the Ministry of Housing, Communities, and Local Government, we work alongside professionals like you to deliver practical, effective solutions. Our mission is to help you provide life-changing services that enable people to live safely and independently in their homes.
Tailored Advice and Support
We’re here to help local authorities and home improvement agencies with clear, practical guidance to tackle challenges and improve services. Whether you need ongoing support or more detailed advice for a specific project, we can provide the help you need.

Regional Advisors
Our Regional Advisors are available for free as part of our national body contract, funded by the Ministry of Housing, Communities and Local Government. They have years of experience in the home adaptations and improvement sector and can help with anything from improving DFG delivery to setting up Home Improvement Agencies (HIAs).
They’re here to offer practical, no-nonsense advice to help with everyday challenges or longer-term improvements. Think of them as an extra member of your team, ready to guide you and provide tailored solutions that work for your area.
Get in touch with a Regional Advisor ›
Consultancy Services
If you need more detailed support, our Consultancy Services can provide in-depth advice and solutions for bigger challenges. This could include things like reviewing policies, analysing your processes, or creating a strategic plan.
Our consultancy team works closely with you to understand your needs and provide hands-on support to help you make real, lasting improvements. It’s the ideal option for tackling more complex projects or making major changes to your service.

Solutions for smarter working
Foundations Case Manager
Case Manager: Instant Expert is designed to make managing Disabled Facilities Grants (DFGs) simpler. It comes with ready-to-use workflows, letters, and reports to help you get started quickly and handle tasks more efficiently. It’s a practical tool to support your work.
Learning and Professional Development
We offer a range of opportunities to help professionals in the home improvement and adaptation sector build their skills and stay informed about the latest trends and best practices.
Whatever your goals, our learning opportunities are here to help you grow your skills and keep up with the latest developments in the sector.

Training Courses
Our training courses are designed to provide practical knowledge and skills for professionals working in the home adaptations sector. Whether you’re new to the field or looking to enhance your expertise, we offer a variety of courses to meet your needs. Many of our courses are free for accredited Home Improvement Agencies (HIAs), while specialist training is available at a low cost.
From understanding DFG legislation to learning how to improve service delivery, our courses focus on practical skills you can apply in your work straight away.
Explore our Training Courses ›
Foundations LIVE
Foundations LIVE is your chance to stay up to date with the latest sector news, insights, and innovations. These live online sessions bring together experts and professionals to share knowledge, discuss current challenges, and explore practical solutions.
Whether it’s a deep dive into policy changes or tips to improve your day-to-day operations, Foundations LIVE offers valuable insights in an accessible format. It’s the perfect way to stay informed and connected without leaving your desk.

Research, Innovation, and Financial Support
We support organisations in developing new ideas, improving services, and providing financial assistance to those in need through the Foundations Independent Living Trust.
The Foundations Independent Living Trust funds pilot projects to test innovative approaches, conducts research to inform policy and practice, and provides hardship funding for vulnerable Home Improvement Agency clients who need urgent home repairs or adaptations.
Collaboration and Community Building
We bring people together to share ideas, learn from each other, and build strong networks across the home improvement and adaptations sector. Whether you’re looking to connect with peers, join discussions, or share your own experiences, our platforms and initiatives are here to support you.

DFG Champions
DFG Champions is a vibrant community for professionals passionate about improving the delivery of Disabled Facilities Grants (DFGs). It includes:
- Live Regional Roadshows: In-person events across the country where professionals gather to share ideas, learn from industry experts, and collaborate on solutions.
- Facebook Group: An active online space for discussion, advice, and sharing experiences with peers in the sector.
Want to connect with DFG Champions? ›
Foundations NETWORKS
Foundations NETWORKS offers a range of online forums tailored to different professions, regions, and communities of practice. These include:
- Specialist Forums: Focused discussions for specific professions or topics.
- Regional Forums: Opportunities to connect with peers in your area.
- Online Meetings: Regular sessions to exchange ideas, share updates, and collaborate on key challenges.

Opportunities to Get Involved
Join Our Waiting List
Stay informed about opportunities to get involved in our initiatives. By joining the waiting list, you’ll be the first to hear about upcoming projects, events, and ways to contribute to our work.
Send us your DFG Stories
We want to hear from you! Share your DFG success stories so we can highlight the incredible impact home adaptations have on people’s lives. By sharing your experiences, you can inspire others, spread best practices, and celebrate the positive outcomes of your work.
Setting Standards and Recognising Excellence
We’re here to help organisations and professionals in the home adaptations sector deliver high-quality services. By offering accreditation, networks, and quality assessments, we provide tools to improve standards and celebrate achievements.

HIA Accreditation
HIA Accreditation formally recognises organisations as Home Improvement Agencies, helping them demonstrate their commitment to delivering reliable, high-quality services. Accredited HIAs are listed on the Find My HIA website, making it easier for members of the public to find and connect with trusted providers in their area.
Interested in becoming an accredited HIA? ›
Home Adaptations Installer Network
This network connects Local Authorities with a pool of vetted contractors specialising in home adaptations. By using the network, you can save time and effort managing contractor relationships while ensuring high standards of workmanship. It’s designed to make finding reliable contractors simpler and stress-free.
Want to connect with vetted contractors? ›
DFG Quality Mark (Coming in 2025)
Launching in 2025, the DFG Quality Mark will recognise excellence in the delivery of Disabled Facilities Grants. It will help local authorities showcase high-quality services and provide a framework for continuous improvement.
Are you a member of the public?
Are you a member of the public looking for reliable advice on home repairs and improvements? For guidance on home repairs and finding your local home improvement agency, visit Find My HIA.
If your focus is on adapting your home due to a disability, Adapt My Home offers information, a guided self assessment and contact details for your local authority if you live in England.