Join Foundations on Tuesday 1 July for Foundations LIVE where we’ll be launching a new report looking at how handyperson services can fit mainstream bits of tech like Ring doorbells and Alexa. We’ve also got a new guide on home automations and how they can fit in with DFGs.

Foundations Consultancy Services
Our consultancy services are designed to provide practical, tailored support for Local Authorities, Housing Associations and Home Improvement Agencies. Whether you’re tackling the complexities of home adaptations, improving project management, or developing strategic plans, we’re here to offer guidance that works for you.
Why Choose Foundations Consultancy?
Our team has extensive experience in the home improvement sector, combined with a clear understanding of the challenges you face. We offer more than advice—we work alongside you to develop solutions that meet your specific needs.
From small projects to long-term planning, our approach is grounded in collaboration and practical outcomes. Many professionals we’ve worked with have seen real, measurable improvements in their services, and their feedback reflects the value of our support.
Here’s what they’ve shared about their experiences working with us…
Stoke-on-Trent Council
“‘In response to a significant increase in referrals for major adaptations to the homes of disabled residents in both Council and privately owned homes and concerns about the cost effectiveness of current delivery models we commissioned a comprehensive review of the whole service by Foundations in 2024. The approach by Foundations, led by Martin, was to carry out a systematic review of our service and processes supported by extensive interviews with staff, service users and the wider community. This has provided an opportunity for us to consider our service, where we are now and where we want to be in the future. The resulting report was very detailed and very accessible, ‘a good read!’ Martin supported us with an impactful presentation of the findings to elected members and the senior leadership team. The review has provided an evidence base for us to move forwards with confidence, supported by the findings and recommendations. We have already made changes to our procurement approach and the team structure. Martin and the team at Foundations delivered more than expected and we would highly recommend the consultancy service to other Local Authorities.“
Ellie Taylor
Business and Service Development Officer
Torridge District Council
“We contacted Foundations after an internal audit had highlighted that we needed to prepare an exemptions policy. After initial conversations with Foundations, it was clear that we could also work on other areas as well. We ended up commissioning them to write a Housing Assistance Policy for us and to engage with our team to develop more effective ways of working. Rachel and Nina challenged the team but also really brought them on a journey. Their knowledge and experience has left us in a much better place.”
Staci Dorey
Head of Legal and Governance
Cumberland Council
“Thank you for all your work to date with us on this Policy development, particularly the associates, Suzanne and Kevin. It is being widely championed as a very positive change for the Council, a huge contribution to our prevention agenda as well as bringing significant long term benefits, system wide. In the public consultation we have over 80 replies, an overwhelmingly positive responses from the Public and our Elected Members.“
Amanda Starr Head of Housing & Social Inclusion

Services We Offer
Foundations Consultancy provides a range of services to help Local Authorities, Housing Associations and Home Improvement Agencies improve their operations and deliver better outcomes. Our expertise is tailored to meet the specific challenges of the home improvement sector.
Our Services:
- Housing Assistance Policy Reviews and Implementation
We review your existing policies, assess their effectiveness, and recommend improvements to ensure they meet current needs and deliver meaningful outcomes for your community. - DFG Reviews
Our team conducts detailed reviews of your Disabled Facilities Grant operations, identifying opportunities to optimise processes and maximise the impact of your resources. - Wider Adaptation Reviews
We take a strategic view of your adaptation services, ensuring they are comprehensive, efficient, and aligned with best practices. - Home Improvement Agency Options Appraisals
Our appraisals provide a clear analysis of the options available for your agency, helping you make informed decisions about the future direction of your services. - Process Analysis
We examine your operational processes, identifying inefficiencies and suggesting improvements to streamline workflows and enhance service delivery. - Procurement Options Appraisals
We help you navigate procurement challenges, providing clear appraisals to ensure your strategies are cost-effective and meet organisational goals.
Each service is designed to provide clear, actionable insights, helping you make informed decisions and drive positive change within your organisation.
How to Engage with our Services
We are now an accredited Bloom supplier. That means any member or associate member of NEPO may request a proposal or call off our services through the Nepro solution for consultancy services.
We are also on YPO’s Consultancy Framework delivered by Consultancy+.
FAQs
Some of our recent clients
From drafting Housing Assistance Policies to reviewing and reconfiguring services, we have helped many organisations to improve the way the deliver Disabled Facilities Grants and Home Improvement Agency Services.
And because we’re funding to provide support through our contract with the Ministry of Housing, Communities and Local Government we can often set you on the right path for free. To find out more use the form below to send us a message or speak to one of our Regional Advisors.






Get in Touch
Ready to elevate your project with expert consultancy? We’re just a message away. Fill out the form below with your details and a brief overview of your project or enquiry. Our team will get back to you as soon as possible to discuss how we can collaborate and achieve your goals.
Whether you have a specific project in mind, need strategic advice, or just want to explore what’s possible, we’re here to help. Let’s start a conversation and turn your ideas into action.