Join Foundations on Tuesday 20 May for a special edition of Foundations LIVE where we will go through the questions for this year’s DELTA return and show you how we use the data for the DFG Scorecards.
Meet Our Regional Advisors
Our Regional Advisors provide practical advice and support to Local Authorities and Home Improvement Agencies. Funded by the Ministry of Housing, Communities and Local Government, their expertise is available to you at no cost.
Whether you need help understanding DFG legislation, commissioning a Home Improvement Agency, or tackling challenges with home adaptations, our advisors are here to guide you. They bring detailed knowledge of the sector and can offer tailored solutions to meet your local needs.
Think of our Regional Advisors as part of your team—ready to provide clear, straightforward advice to help you deliver better services and outcomes.
The Support We Provide
Our Regional Advisors offer a wide range of practical support tailored to Local Authorities and Home Improvement Agencies. Here’s how we can help:
Advice and Support
We provide expert guidance on delivering Disabled Facilities Grants (DFGs), including policy development and help with practical questions. Our support also extends to developing Home Improvement Agencies (HIAs) and handyperson services.
As part of our national body contract, our advice and support services are free of charge. We’re also available to attend and contribute to local working groups, helping you address specific challenges and share best practices.
Quality Assurance
We offer several quality assurance programs to support service improvement:
- HIA Accreditation: Formal recognition of your organisation as a Home Improvement Agency, including access to standard templates for service development. Accreditation is free of charge.
- Quality Mark: A quality assessment for HIAs and handyperson services. Successfully achieving the Quality Mark includes a certificate and the right to use the logo for two years. This is free for accredited HIAs.
- DFG Quality Standard: A ten-point assessment of a local authority’s DFG-funded adaptations procedures. This audit is designed to identify areas for improvement while ensuring high standards of service for clients. The DFG Quality Standard is free for local authorities.
Our goal is to equip you with the tools, knowledge, and support needed to deliver effective and high-quality services to your community.
Meet our Regional Advisors
Our team of Regional Advisors is here to support you with expert guidance and practical solutions. With years of experience in the home improvement and adaptations sector, they bring deep knowledge and a hands-on approach to help Local Authorities and Home Improvement Agencies navigate challenges and deliver effective services.
Get to know the advisors who are ready to work with you to improve outcomes for your community.
Foundations Regional Advisors each have an allocated patch. To find which one covers your area use our A-to-Z directory of Housing Authorities in England.
