Foundations Webinar, Tuesday 25 January 2022
How do you approach DFG delivery in your local area?
Is it something you “do” to a client? Is it a one-size-fits-all approach with little provision for customer choice and input? Or is DFG something you do “for” a client? Maybe you adopt a more paternal approach? This could be considered a caring approach, but it could, in some case give rise to the notion of DFG being a “benefit” for the support of needy cases? Or do you deliver DFG “with” a client? Are they fully engaged with you, and fully aware of what funding is available, and able to see quickly and easily how their case is progressing?
We at Foundations are firmly of the view that working “with” people is by far the best way to deliver your DFG program. Working “with” people ensures you take into account all the needs / wants and desires every person has, some of which may not be easily voiced by the client, when dealing with the local authority. Foundations also views DFG as being an “investment” in people rather than a benefit to be bestowed on deserving cases.
Foundations Case Manager can help you deliver a better service “with” your clients. New functionality via our AdaptAble platform will allow your clients to be able to monitor, check progress, and communicate with staff engaged on their adaptations delivery via a unique, secure web-portal, helping flag-up issues before they become problems, and encourages your client to be more engaged as active participants in their solutions for home independence. That’s the benefit of an investment, as it shows you are placing trust in people.
Likewise, we feel that an investment in the capabilities provided by software such as Foundations Case manager, shows your commitment to delivering a better service “with” your client’s needs in mind.