Jobs and Tenders

12-month fixed term contract

Set in the beautiful county of Staffordshire, Tamworth is a vibrant town with rich heritage.  Located in the centre of Britain, with a growing population of over 77,000 people, Tamworth is a borough with much to be proud of. Our transport links, unique shopping experience, developing town centre, green spaces, leisure offer, including our cultural and wide-ranging outdoor events programme, as well as our heritage buildings, all help make it a great place to live, work, study, and visit.

In addition to all that Tamworth already has to offer, exciting times are ahead as we embark on a period of significant transformation. Multi-million-pound projects, such as the Future High Street Fund development will help to bring about lasting change and improvements in the future. This will assist with our mission to restore Tamworth town centre as the beating heart of the community, a place that people want to visit, rather than a place they have to visit.

Working for Tamworth Borough Council is more than just a job, it’s about making life better for the people who live and work in the Borough. We recognise that everybody who works at Tamworth Borough Council is key to successfully delivering its aims and objectives. We can’t do this without skilled and ambitious workforce working in a positive environment empowered to do their best.

Following the successful in-housing of the adaptations service in 2023, Tamworth Borough Council are now seeking a dynamic and customer focused individual to join our expanding team as an Adaptations Officer. This committed and highly motivated person will drive forward the delivery of the adaptions service across all tenures, helping the older and disabled residents of Tamworth to live independently and safely in their homes through the provision of adaptation grants and holistic housing advice.

The main areas of responsibility include:

• Managing all aspects of case progression for simple and non-complex adaptations from enquiry through to works completion.
• Managing an allocated caseload of work, at various stages, ensuring progression of cases to performance timescales.
• Providing advice and support to all customer’s accessing the service, irrespective if they are eligible for assistance.
• Contribute to the successful delivery of the service.

The successful candidate will have:

• Experience of home adaptations and Disabled Facilities Grants (DFG) delivery, including test of resources and assessment of need.
• Experience of working in housing, health, or social care.
• Experience of working within a customer focused environment.
• Experience of managing a varied and complex caseload and meeting set deadlines.
• Excellent communication skills and the ability to work both as a team member and independently.
• Trusted Assessor Level 4 qualification, or a willingness to work towards this.
• A full driving licence and access to a vehicle.

We have an extensive benefits package including flexible working, a non-contributory health scheme, Local Government pension scheme, generous holiday entitlement, discounted gym membership, and payment of professional fees (where applicable), for further details please refer to the application information document on our website.

Appointment will be subject to satisfactory references, right to work in the UK check, medical clearance, DBS and BPSS checks.

For an informal discussion about the role please contact Tracey Watson, Senior Adaptations Officer at [email protected].

Late applications and/or CVs will not be accepted.  Agencies need not apply.

If you have any queries about the recruitment process, please contact [email protected].

Closing date: 18 October 2024

Provisional interview date: 6 November 2024

Public Protection & Licensing in Westminster City Council is a world of extraordinary stories. Where people like Keith and his team are passionate about keeping our borough clean, safe, healthy and free of pests.

Pest control might not sound like the most glamorous job, but to Keith it’s the best job in the world. As our Senior Pest Control Technician, it’s his task to see that Westminster is kept free of the sort of pests which can cause worry, fear, discomfort and – in the worst cases – illness. He and his dedicated team work tirelessly across the entire borough, from restaurants and cafés to parks and gardens, and from shops and offices to houses and flats.

Keith started his career in research and development for the private sector, before becoming a field biologist and then joining us here in Westminster. To begin with he was on a two year contract but when this was about to end he was asked to stay, and he’s been here ever since, working his way up the career ladder, and is now leading his team.

No two days are the same for him and the team, but the best ones are when they’re called out to help a family who are suffering from an infestation of – for example – mice, and this is not only making their lives a misery, but is creating unhealthy living conditions. But once the team have finished their work all of a sudden the family’s lives are transformed, they feel safer living in their own home, and can sleep peacefully at night without the worry discomfort and noise of tiny little feet scurrying around.

And on top of this, he believes that if you love your job, and are passionate about what you can achieve, you can build a fulfilling, rewarding and truly life-changing career at Westminster.

The Role:
As a Service Support Officer, you can make your own powerful contribution. In this role, you’ll provide dedicated support that’s integral to the delivery of grant-funded improvement and adaptation work. You’ll carry out all kinds of activities, including screening referrals for disability grants, as well as managing our busy inbox and phone lines for the handypersons service which provides support to our most vulnerable residents. You’ll also work with other team leaders and support senior colleagues.

You’ll be responsible for keeping our systems, processes and procedures running smoothly and provide high-quality customer service to residents. You’ll get to work with some of our most vulnerable residents and will develop skills in all kinds of office administration, as well as learn about business planning and financial management. It’s a rewarding role, well suited to people with a real passion for supporting residents and improving lives.

About You:
You’ll need previous experience of (or transferrable skills in) delivering service support, raising invoices and processing payments, using databases, and working in administration or customer services. You’ll also have dealt with customer enquiries before, specifically explaining processes to the public and/or vulnerable clients.

That’s why we’re looking for flexible team-players with excellent communication skills, great interpersonal skills and an ability to prioritise work and hit tight deadlines. We’d also like you to have excellent computer skills (with experience in all Microsoft Windows applications) and be able to learn how to use new systems and programs quickly.

What We Offer:
Westminster is an amazing place. We are home to more than 200,000 residents from all backgrounds, over 50,000 vibrant and vital businesses and three-quarters-of-a-million people work in Westminster.

Westminster City Council’s strategy is to work towards a Fairer Westminster. A Fairer Westminster is one in which our communities are at the heart of our decision-making and help to determine the city’s future. By working directly with our communities and other partners, we can build a more inclusive city that celebrates our diverse communities, and where residents, workers and visitors from all backgrounds will feel welcome and safe.

At Westminster City Council, we pride ourselves on being an inclusive workplace and employer of choice. We encourage and welcome applications from people from all backgrounds and aim to have a workforce that, at all levels, represents the communities we serve. We champion equality, diversity, inclusion and wellbeing and aim to create a workplace where everyone feels valued, has a sense of belonging and is empowered to be their best, that is the Westminster Way. To find out more about how we do this visit https://www.westminster.gov.uk/health-and-social-care/public-health-strategy-policies-and-reports/equality-duties

As a forward-thinking Council we appreciate that people work in different ways, therefore our staff benefit from working a range of flexible working patterns as well as Agile working.

The Council is a Disability Confident Employer. If you have declared a disability in your application , we guarantee an interview if you meet the essential criteria of the job. If you are invited for interview, you will be asked if you need any reasonable adjustments in order to attend, and we will make these wherever possible.

Closing date: 27 October 2024

Contact details for an informal discussion: Home Improvement Agency Team Manager via email at [email protected]

Public Protection & Licensing in Westminster City Council is a world of extraordinary stories. Where people are passionate about keeping our streets safe and clean.

Take Mohamad, a City Inspector who looks after the Little Venice ward. No two days are the same for Mohamad when he’s out and about conducting ward inspections. He could be doing a licensing premises inspection one day and advising businesses and residents on the proper way to handle their waste on another. But before he joined Westminster, he used to work in banking, where he honed his skills in customer service and people management.

And those skills matters because, while he occasionally needs to enforce the law, his job is mostly about building strong relationships: educating businesses and residents about the impact of certain enviro-crimes.

One day he came across some unmarked commercial waste dumped on Edgware Road. Following procedures, he investigated this waste, carefully collecting evidence. Yet, despite his attempts to make contact with the commercial premises, the owners wouldn’t cooperate. Digging deeper, he worked collaboratively with different Westminster departments such as businesses rates and licensing, and discovered multiple businesses registered at the same address. After issuing six different notices, three of the business failed to comply and were successfully prosecuted.

So while Mohamad’s successfully swapped his financial know-how for expertise in local authority legislation, it’s his people skills and powers of persuasion he’s still proudest of.

The Role:
As a Home Improvement Agency (HIA) Caseworker, you’ll make your own lasting contribution. You’ll play an integral role in delivering a specialist service that improves the lives of our most vulnerable residents.

Joining the HIA team, you’ll work alongside surveyors, handypersons and service support officers. We work together to make adaptations and improvements so that our disabled and older residents can live independently, comfortably and safely in their own homes. It’s a dynamic environment, with a strong sense of community.

Owning and managing a portfolio of casework, you’ll explore options for how to progress major adaptations that ultimately improve our residents’ lives. You’ll be the main point of contact, providing advice and guidance to residents, colleagues and managers to identify risk, support the resolution of issues and inform decision making. It can be challenging at times, but those challenges also bring learning opportunities.

This is meaningful, fulfilling work. It’s a great professional development opportunity too. With ongoing learning opportunities, you’ll build a varied skillset as well as expertise across a breadth of mandatory and discretionary grants.

About You:
Preferably you’ll have experience of customer-facing casework management in Housing, Social Services, Health & Social Care, or a related field.

With strong interpersonal and communication skills you should be able to work with a range of different stakeholders including property owners and registered social landlords, while keeping residents’ needs at the heart of everything you do. You’ll bring the ability to work independently too, managing your own portfolio of cases.

We’re looking for you to be able to build trusted relationships, liaising between vulnerable individuals and service providers. And, with an understanding of the enhanced duty of care when delivering services to vulnerable people, you should be able to empathise and understand their needs other than those related to housing.

Ideally, you’ll also have a good working knowledge of Home Improvement Grant systems (Housing Grants Construction and Regeneration Act 1996) and to be able to provide accurate advice on alternative sources of funding available to enable residents to undertake works required to their home including grants, loans, equity release etc.

What We Offer:
Westminster is an amazing place. We are home to more than 200,000 residents from all backgrounds, over 50,000 vibrant and vital businesses and three-quarters-of-a-million people work in Westminster.

Westminster City Council’s strategy is to work towards a Fairer Westminster. A Fairer Westminster is one in which our communities are at the heart of our decision-making and help to determine the city’s future. By working directly with our communities and other partners, we can build a more inclusive city that celebrates our diverse communities, and where residents, workers and visitors from all backgrounds will feel welcome and safe.

At Westminster City Council, we pride ourselves on being an inclusive workplace and employer of choice. We encourage and welcome applications from people from all backgrounds and aim to have a workforce that, at all levels, represents the communities we serve. We champion equality, diversity, inclusion and wellbeing and aim to create a workplace where everyone feels valued, has a sense of belonging and is empowered to be their best, that is the Westminster Way. To find out more about how we do this visit https://www.westminster.gov.uk/health-and-social-care/public-health-strategy-policies-and-reports/equality-duties

As a forward-thinking Council we appreciate that people work in different ways, therefore our staff benefit from working a range of flexible working patterns as well as Agile working.

The Council is a Disability Confident Employer. If you have declared a disability in your application, we guarantee an interview if you meet the essential criteria of the job. If you are invited for interview, you will be asked if you need any reasonable adjustments in order to attend, and we will make these wherever possible.

Closing date: 27 October 2024

Contact details for an informal discussion: Home Improvement Agency Team Manager via email at [email protected]

An exciting opportunity has arisen within adult social care for an Occupational Therapist (OT) to work in the Moving and Handling Team.

The post holder should have experience in equipment and adaptations, and have the ability to risk assess and implement moving and handling solutions for carers and family members.

The key functions of the role include complex assessment for the provision of equipment and major adaptations, moving and handling assessments to enable people to live as independently as possible within their own homes, and provision of assistive technology, equipment, and minor and major adaptations. The role holder will provide moving and handling training to families and carers as required.

The role holder will:
• Provide a comprehensive and streamlined service to citizens, to maximise independence, choice, safety and quality of life.
• Work closely with Health, Care agencies, families and key stakeholders to ensure delivery of a cohesive, efficient and cost effective service.
• Have supervisory responsibilities including informal and formal supervision of staff within the team.
• Be responsible for monitoring work coming into the team, allocation of work and completion of reports as requested by Senior Managers.

About the Candidate

We are looking for a dynamic, passionate individual who wants to make a real difference to the quality of life of Manchester’s residents

Manchester is at the forefront of the transformation agenda with the formation of the integrated local care organisation in which both health and social care staff work for the same organisation having a shared vision, shared values and working towards shared outcomes for the people of Manchester as central to its service model.

A key aim of the Manchester Local Care Organisation is the provision of impactful strengths-based working to prevent, reduce or delay needs from escalating to ensure the best independence outcomes for the people of Manchester.

This role is at the forefront of achieving this aim to deliver impactful moving and handling interventions to enable people to remain within their own homes with the support of carers and or family members and appropriate equipment and or adaptations

About Us

We’re the local government authority for Manchester, and have teams across the city helping to make this a great place to live for everyone. We’re proud to do local government differently, in a city with an international reputation for diversity, creativity, culture and passion.

When you join us, you’re joining a team of over 7,000 council staff helping to make our ambition for Manchester a reality. Whatever your role, you’ll be supporting our residents and communities to be the best they can be, and helping to build a Manchester that’s fairer for everyone who lives, works, volunteers, studies or plays here.

To make our ambition a reality, every person we recruit needs to play their its part. It takes a certain type of behaviour, attitude and way of working to get Manchester where it wants to be. Our people and partners have agreed five ‘behaviours’ – the grounding for how we must work together and treat one another:

• We take time to listen and understand
  • We work together and trust each other
  • We show that we value our differences and treat each other fairly
  • We ‘own it’ and we’re not afraid to try new things
  • We’re proud and passionate about Manchester

A career with us means you can be yourself, thrive, and build the career your talent and ambition deserve.

Creating an inclusive team at Manchester City Council
At Manchester City Council, we strive to create a fair and inclusive workplace that is as diverse as the communities we serve. If you want to find out more about the role, our culture, flexible arrangements or any adjustments, please let us know by emailing [email protected]. If you are invited to interview we will ask you if you require any adjustments in order for you to best demonstrate your suitability for the role in the interview process.

If you would like to access the job details in another format, such as large print, audio or printed on a coloured paper, please email [email protected] or call 0161 227 3373.

Guaranteed Interview Scheme

As part of our commitment to inclusion, we offer guaranteed interviews for specific groups of people. To qualify, you’ll need to meet the minimum requirements for the role, and identify with one of the below criteria:

• Members of the Armed Forces and veterans
  • Are currently in care, or have previously been in care
  • If you consider yourself to be disabled or if you have a long-term health condition

Accessibility

As a Disability Confident Employer, we provide support for employees with physical or mental-health conditions, a disability or neurodiversity. Our workplaces are accessible by design, and we make workplace adjustments including providing aids, adaptations and equipment. These, combined with our flexible working policies such as disability-related leave, enable our employees to perform their role, thrive and be their authentic selves in work.

What we will need from you if you’re successful

If you are successfully offered a position with us, the pre-employment checks you will be asked to undertake will depend on the role you’ve applied for. As a guide, these may include:

Passport/ID: You will be required to provide documentary proof of your right to work in the UK – please note that visa sponsorship is not guaranteed for this role
References (Current and Previous employer)
Qualification
Disclosure and Barring Service Clearance (DBS) (as applicable) email accounts that are part of the Government’s
Evidence of driving licence

We’ve also included some useful tips on how to submit the best application.

When you join us

We want everyone to be able to be themselves at work and give their best. If you need additional support to undertake the duties of the role, we’ll make every effort to source any necessary aids, adaptations or equipment. If, however, any task proves to be unachievable, we will look at redesigning parts of the role.

Other relevant information

Greater Manchester Continuous Service Commitment
Who we are – Manchester City Council
Privacy Notice

For further information and the application process follow https://tinyurl.com/5dh4w5mt

• Must hold a current valid Enhanced DBS check and Level 3 Police
  Clearance